Privacy Policy
Last updated: January 2026
Credit Score Giant ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or engage our credit repair services.
01Information We Collect
We collect information you voluntarily provide when you request a consultation, enroll in our services, or communicate with us. This includes your name, contact details, date of birth, Social Security number (needed to pull and dispute your credit reports), and any documents you share regarding your credit history. We also collect limited technical data such as browser type and pages visited for site security and analytics.
02How We Use Your Information
Your information is used solely to provide credit repair services: pulling and reviewing your 3-bureau credit reports, preparing and sending dispute correspondence, communicating with you about your case, and fulfilling our contractual obligations. We may also use your contact information to send service updates and required disclosures. We never sell your personal information to third parties.
03How We Share Your Information
We share your information only as necessary to perform our services — for example, with the three major credit bureaus (Experian, Equifax, TransUnion) and your creditors or collection agencies as part of the dispute process. We may also disclose information when required by law, court order, or to protect our legal rights. Any service provider we use is bound by confidentiality obligations.
04Data Security
We maintain administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, or disclosure. Access to your data is restricted to authorized personnel who need it to perform your services. While no system is perfectly secure, we work continuously to protect your information.
05Your Rights
You have the right to request access to, correction of, or deletion of your personal information we hold. You may also opt out of receiving marketing communications at any time. To exercise any of these rights, contact us through our consultation page. We will respond to verified requests within a reasonable timeframe.
06Data Retention
We retain your personal information for as long as your account is active and for a reasonable period thereafter as needed to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.
07Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us information, please contact us and we will delete it.
08Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the date at the bottom of this page and, for material changes, provide notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.